Refund Policy
Due to the nature of our products, all sales are final.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.
We will review and may offer a replacement or store credit at our discretion.
Non-Returnable Items
Opened or used products cannot be returned for safety and compliance reasons.
Contact
For refund inquiries, contact:
Balance Botanical
